The Association of Residential Letting Agents (ARLA) has recently published a report looking into renter’s habits and thoughts when looking for a property to rent. Surprisingly, the report highlighted that almost thirds of renters do not consider if their letting agent or landlord is licensed, with just under a quarter (23%) of which didn’t know that agents or landlords should be licensed.
Commenting on the findings, David Cox, Managing Director of ARLA added “For anyone looking to rent, there are basic bixes to tick to ensure you receive the best possible end result – and this starts with choosing your letting agent and landlord. Choosing an unlicensed letting agent could leave tenants with a long list of problems.”
The report highlights that over half of tenants surveyed experienced a problem with their landlord or agent, the most common of which was the time taken to fix problems such as boilers, heating and electricity.
“While problems can of course arise during a tenancy agreement, using an ARLA Licenced agent gives tenants peace of mind that any issues can be dealt with in a professional and safe manner. Our research shows that some renters have learnt from their mistakes, as one in eight said they are more likely to look for a licensed letting agent in the future.”
As licensed members of ARLA, Intercounty has put in place stringent processes to help manage tenants and landlords from finding a home for tenants through to check out and helping find new tenants for our landlords.
If you would like to learn more about ARLA and what being a member of this professional body means then click here. Alternatively, if you would like to speak to one of our experienced lettings team then pop into one of our branches or call us on 0844 8111090.