Matthew Farrington, branch manager at Intercounty Harlow, received this lovely thank you letter from a happy buyer:
Thanks for your email and apologies for the brief delay in responding.
We have been very pleased with the purchase of our new home. Intercounty were by far the best agents we dealt with whilst looking for a property. You listened to what we were looking for, notified us as soon as something suitable came available and didn't try to play us off against other potential purchasers (unlike another firm of estate agents we had been dealing with).
With regards to the purchase itself Alex was brilliant at keeping us informed about the progress of the sale and ensuring that everyone in the chain was proceeding at the same pace. It really pleasantly surprised us that from the date of first viewing the property on 24 March 2015, within just 9 weeks, we completed the transaction and moved in on 29 May 2015.
The efficiency and professionalism of all involved surpassed our expectations and really made moving house a whole lot easier and less stressful than we feared it may have been. We are very grateful and wouldn't hesitate in recommending you to others.
Thank you again,