Nil excess

The Rent Protection and Legal Expenses service comes with nil excess as standard for claims made in the first 45 days. This means you’ll benefit from 100% of the monthly rent owed until vacant possession is obtained should you need to make a claim.

Legal expenses included

We’ll cover the costs and expenses of legal proceedings, including the cost of appeals, and also provide legal representation from one of our trusted partners. We’ll appoint a legal representative for the duration of the proceedings and support throughout the process.

Rent protection and recovery

We’ll pay rent arrears whilst a tenant or ex-tenant still occupies the property until vacant possession is obtained. After this, we will continue to pay 90% of the rent until the property is re-let for a maximum of six weeks. We will also cover the costs and expenses of recovering rent from a tenant or ex-tenant if the amount of rent unpaid is more than £250.

Property damage legal expenses

Should a property sustain physical damage of £1000 or more during the tenancy caused by the tenant, we’ll cover the expenses for the pursuit of a civil dispute against the tenant, to rectify the damage. We will also pay up to £1000 to you where the damages caused to the property are over and above the amount of deposit held.

Eviction of tenants or squatters

If there are squatters or ex-tenants in the property without your consent, our service will assist with the costs of eviction.

Standalone legal expenses

You can claim for legal expenses to evict a tenant, for mandatory breaches that require the pursuit of a civil dispute.

90-day claim window

We offer a 90-day claim window, providing plenty of time to organise a claim from the date of the first rental payment missed by a tenant, with nil excess in the first 45 days and a one-month excess for the remaining period.