What our customers say about us

Excellent customer service from the team especially Joanne Whitrod. Jo has made some of the stressful situations I have been in especially when I moved in a lot easier to deal with. Always checking in to make sure everything has gone ok.

I would like to say a huge thank you to Reece for his excellent service and support throughout the entire process of getting my property onto the rental market and successfully rented out. Reece managed everything professionally from start to finish, keeping me well-informed at every stage and providing clear guidance and advice whenever needed. I really appreciate all his hard work and support. Thank you again, Reece and the team, for making the experience so straightforward and positive. I would highly recommend Reece and the agency to anyone looking to rent out their property!

Reece from Intercounty Harlow, amazing from start to finish. Nothing was too much bother for him and very thorough throughout the entire process of the letting experience. He went above and beyond whenever needed and I couldn’t be happier with the service provided. Reece is an asset to Intercounty! Thank you!

Impressed with the Intercounty Old Harlow team. Reece is very helpful and keeps me updated. He’s always professional and friendly to deal with.

I’ve had a very positive experience with Intercounty Harlow, particularly with Luisa Dino. She has been extremely helpful, professional and responsive throughout, always keeping me updated and making sure everything was dealt with efficiently. Luisa is friendly, approachable and genuinely takes the time to help. Her communication and customer service have been excellent, and it has been a pleasure dealing with her. Thank you, Luisa, for all your help and support. Highly recommended!

Outstanding service from everyone in the team and a genuine sense of attention to detail. In particular, Reece Malcolm was exceptional, in a world suffocated by AI and keypad call routing, it was like a breath of fresh air to speak with a real person who understood the customers needs, owned the transaction from start to finish and delivered positively and promptly to every question I raised. Reece was like a Ray of sunshine in the otherwise grey, gloomy and ever decreasing standards of customer service. 11/10

I would like to thank the Intercounty Team for making my first experience of buying a house smooth and easy . Abby Judd was always communicating with any updates and put my mind at ease during the whole time.No words can express my gratitude to the team and greatly appreciate all their support .

A great service from Harlow Intercounty, Jenny & Abby helped us from start to finish, very responsive throughout the whole process, and made everything smoother than we could have hoped for.

Had pleasant experience with the tenancy team. Their platform for onboarding tenants is really good.

I am really pleased with the service I got whilst trying to resolve the issue with my shower. Special thanks to Louisa Dino who was very prompt in contacting and ensuring that issue was resolved.

Excellent service from Abby and the Intercounty Harlow team. Abby was professional, friendly, and incredibly helpful throughout the purchase of my property. Thank you for making the whole process so much easier. Highly recommended!

We purchased our home through Intercounty, and when it came to selling it, we decided to use them again. They have been great throughout the whole process, and always kept us informed of what was going on. The whole process went smoothly and they have always been responsive to any queries I had. Highly recommend using them if you're thinking of selling your house/or buying